Questions, answered

Delivery is free on all UK orders.

Orders are dispatched within 1–2 business days for items in stock. Estimated delivery is 6–8 days.

Yes. A tracking number is emailed as soon as your order leaves our warehouse. You can also use Track My Order.

You have 14 days after receipt to request a return.

Items must be returned in their original condition.

Return postage is paid by the customer. Contact us before sending anything back so we can give you the return address.

Width × drop, in centimetres, for each panel. On the product page you choose the width first, then the drops available for that width.

Most windows need two panels, one for each side. Panels are sold individually unless the size says 2pc.

Yes: 10% off when you buy 2 curtains, 15% off for 3 or more. The saving is applied automatically in your cart.

Eyelet is easy to hang. Pinch pleat gives a tailored look. Pencil pleat works with any pole or track. Rod pocket slides onto the rod. Each product lists the headers it is available in.

Machine wash at 30°C. Do not tumble dry, bleach or dry clean. Iron on low heat.

Every payment method we accept is shown at checkout and at the bottom of each page.